Privacy Policy & Data Protection

We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and safeguard your information when you use our financial planning subscription service.

Information We Collect

We collect information necessary to provide our financial planning services effectively and maintain the security of your account. This includes both information you provide directly and data collected automatically during service usage.

• Personal identification information including name, address, phone number, and email address
• Financial information relevant to planning consultations and service delivery
• Communication records including consultation notes, emails, and service interactions
• Technical data such as IP address, browser type, and website usage patterns

How We Use Your Information

Your personal data is used exclusively to deliver our financial planning services, maintain account security, comply with legal obligations, and improve service quality based on user feedback and usage patterns.

Legal Basis for Processing

We process your personal data based on the legal grounds established under Malaysian Personal Data Protection Act and international privacy regulations where applicable.

Primary Legal Basis: We process your data on the basis of legitimate interest for service delivery and consent for marketing communications

Data Sharing and Disclosure

We do not sell your personal information. Data may be shared with trusted service providers who assist in service delivery, regulatory authorities when required by law, and professional partners with your explicit consent.

Your Privacy Rights

• Access your personal data and request copies of information we hold
• Correct inaccurate or incomplete personal information in our records
• Request deletion of your personal data subject to legal retention requirements
• Object to processing of your personal data for specific purposes
• Withdraw consent for data processing where consent is the legal basis

Data Security and Protection

We implement robust security measures including encryption, secure servers, access controls, and regular security assessments to protect your personal information from unauthorized access, disclosure, or misuse.

Data Retention

Personal data is retained only as long as necessary for service delivery, legal compliance, and legitimate business purposes. Financial planning records may be retained for regulatory compliance periods as required by Malaysian law.

Contact Our Privacy Team

For questions about this privacy policy, to exercise your privacy rights, or report concerns about data handling, please contact our data protection officer.